Owners across Wisconsin, Michigan, and Arizona — six trades, one outcome: every call answered, every quote worked.
Calls answered
Answer rate
Revenue recovered
Trades served
Owners across Wisconsin, Michigan, and Arizona use HorizenTek to stop letting the phone cost them work.
Spring quote requests used to sit until the weekend. Now every lead gets answered and the estimate is booked same-day.
“During the May rush we were getting 40+ quote calls a day. The agent booked the estimates while my crews were still in the field — we stopped losing jobs to whoever called back first.”
Marcus Reuter
Owner, Northwind Lawn & Landscape
No-heat calls in a Michigan winter don't wait for business hours. The agent now triages and books them around the clock.
“First January with HorizenTek we captured 60-plus after-hours calls we'd have flat-out missed before. It paid for itself in the first week of a cold snap.”
Dave Kowalski
Owner, Lakeshore Heating & Cooling
Panel-upgrade estimates were going cold. The outbound agent now re-engages every lead within minutes.
“Half my panel-upgrade leads used to ghost before I could call back. The agent hits them within minutes and keeps following up — we're closing more than double the estimates.”
Andre Whitfield
Owner, Copper State Electric
Overflow calls were rolling to voicemail at the busiest times. Now new patients get booked and reminded automatically.
“Our front desk can't always pick up at 8:45 on a Monday. The agent catches those new-patient calls and books them — plus reminders cut our no-shows by about a third.”
Dr. Hannah Brecht
Practice Owner, Riverbend Family Dental
Phones went unanswered during every appointment. Now bookings happen hands-free while stylists stay with clients.
“I'm not stopping a color to grab the phone. The agent books and reschedules for us and fills cancellations off the waitlist — my chairs stay full.”
Priya Nair
Owner, Bloom Hair Studio
Estimate calls came in while the bays were full. The agent now fields quotes and follows up until the car's on the lift.
“We were losing quote calls every time the shop got busy. The agent follows up on estimates for us — last month that turned 39 follow-ups into 22 booked jobs.”
Sofia Marquez
Owner, Saguaro Auto Works
Customer stories shown are illustrative examples.
See exactly how the agent would handle your calls. 30-minute call, no pressure.
Free 14-day trial · No card required to start